Press "Enter" to skip to content

Why Many Customer Experience Programs Are Still Failing To Deliver

Many companies have spent the last few years making concerted efforts and investments into their customer experience programs, but customers still aren’t very satisfied. Despite the time, resources and money being poured into their programs, many still fail to deliver. A new report from Gartner…

Apple not taking chances with ads, is too ‘vanilla’ says former ad director

Ken Segall, who was creative director at Chiat/Day and worked on “Think Different” and other notable Apple campaigns, questions the company’s branding and advertising, and is accusing the present creative team of giving Tim Cook “vanilla” advice. Speaking in an interview with The Daily Telegraph,…

Behind the Scenes of Instagram’s Million-Dollar Influencer Brand Deals

What do Danielle Bernstein, Bryan Yambao and Julie Sariñana have in common? Behind their groundbreaking influence (Bernstein and Sariñana boast millions of Instagram followers) and six-figure brand deals is top agent Jennifer Powell. Known as “the influencer’s influencer,” Powell is a licensed model agent turned brand…